• How do I find the right size for me?
  • How do I find the right fit?
  • How should I clean or care for my Levi’s® garments?
  • Can I return a customized product online?
  • What is the Levi’s® Reusable Cotton Tote Bag?
  • What is the Levi’s® Reusable Cotton Tote Bag made of and how is it good for the environment?
  • What is the size of the Levi’s® Reusable Cotton Tote Bag?
  • How do I buy the Levi’s® Reusable Cotton Tote Bag?
  • Why am I being charged for a paper bag at your store?

OUR PRODUCTS

View More FAQs

How do I find the right size for me?

Click on the size guides on the product display page to have an overview of all size measurements.

How do I find the right fit?

We’ve been perfecting our fits for more than 140 years. Explore the range to find the right one for you from the 501® Original Jeans, bootcuts, high-rise fits, skinny jeans, boyfriend jeans and more. Learn more about fits here.

How should I clean or care for my Levi’s® garments?

Be kind to your Levi’s® garments to ensure many happy years of use. For denim, it’s best to wash denim as little as possible—not only to prevent shrinking and fading, but also to conserve water and lessen the impact on the environment. When they’re ready for freshening up, turn jeans inside-out, wash separately in cold water and line dry, if possible. Learn more about denim care here.

Can I return a customized product online?

Kindly take note that altered / customized product(s) are not eligible for return.

What is the Levi’s® Reusable Cotton Tote Bag?

Durable, reusable, responsible. Our new Levi’s® Reusable Cotton Tote Bags are available at all Levi’s® stores and on Levi.com.sg. As part of our long-haul mission to minimise our environmental impact, we want to make it easy for you to do the same. From 22 April 2021, all Levi’s® standalone stores will no longer be giving out paper bags and will charge 10 cents for every paper bag requested. Do remember to bring your own when you visit us.

You can purchase our new Levi’s® Reusable Cotton Tote Bag (priced at $4.90) if you really need to, but more than ever, it’s important to shop responsibly.

Together, we can reduce single-use bags.

What is the Levi’s® Reusable Cotton Tote Bag made of and how is it good for the environment?

The new Levi’s® Reusable Cotton Tote Bags are better for the planet these significant ways:

  • The bag is made of calico material, a reusable all-cotton fabric.
  • Thanks to its durable fabric, the bag can be repurposed and reimagined for other uses (upcycled).
  • The bag is also biodegradable, so you can toss them right into the recycling bin after it wears out from long usage.

What is the size of the Levi’s® Reusable Cotton Tote Bag?

The tote bag dimensions are as follows:

  • 42cm (L) x 42 cm (W) x 14cm (D); 30cm (Base) & 20cm Handle drop
  • Material: 100% Cotton, 220gsm unbleached cotton

How do I buy the Levi’s® Reusable Cotton Tote Bag?

The tote bag is available at $4.90 per piece when you shop at all Levi’s® standalone stores and on Levi.com.sg. Kindly take note that the sale of the tote bag is limited to one per customer. For online purchases, you will be given the option of adding the tote bag to your cart upon checkout of your item(s).

Why am I being charged for a paper bag at your store?

Levi’s® is committed to creating a sustainable business with respect for the environment. With this charge, we hope this will encourage customers to reduce their use of single-use bags when they shop at our stores.