End of Season Sale: Get up to 70% off online and at participating Levi's® Stores. T&Cs apply.
Free delivery with minimum purchase of $70.

  • Where do you ship to?
  • How much does shipping cost?
  • Help! I missed my delivery. What should I do?
  • How do I track my order or delivery status?
  • Can I ship to an address other than my billing address?
  • What should I do if I received the wrong product(s)?

SHIPPING

View More FAQs

Where do you ship to?

We're happy to ship your order in Singapore. Please note that we are not able to ship internationally, but you can still shop online by locating your country-specific Levi's® site here.

How much does shipping cost?

Courier service is handled by our appointed logistic partner. This service will require a signature upon delivery. Delivery will take about 2 to 3 working days under normal circumstances. Delivery charges are SGD 5 flat rate for orders below SGD 70 and free of charge for orders above and equal to SGD 70.

*Business days are Monday-Friday, excluding public holidays within Singapore.

Help! I keep missing my delivery. What should I do?

If you are not available to receive your delivery, the carrier will attempt to re-deliver the package. If you are not able to receive the parcel by the second delivery attempt, the parcel will be returned to the carrier depot. If you don’t collect it or arrange re-delivery within the stipulated time frame, the parcel will be sent back to the Levi’s® Singapore Ecomm warehouse. We will process your refund within 10-14 business days after receiving your return. During the holiday & festive season, returns may take up more than 14 business days to process due to higher than normal volumes. Refunds will be issued through the original form of payment. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.

How do I track my order or delivery status?

Kindly track your order here.

Can I ship to an address other than my billing address?

Yes. You'll be given this option during online checkout.

What should I do if I received the wrong product(s)?

We are sorry about that, kindly return the product(s) to us within 14 days upon delivery.